A Better Business Model

Toronto is not, nor should we try to be, the location with the lowest cost. Instead, we must strive to be the location providing the highest value.

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Thus spoke (actually, wrote) mayoral hopeful David Soknacki, a week or so back during his Reddit AMA. (Embarrassingly, I had to Google to find out what AMA stood for. Ask Me Anything, in case you’re still wondering.) It’s a quiet but very important point that needs emphasis in this municipal era of finding waste and efficiencies, cutting taxes and generally trying to get by with less. It is a statement that warrants continued consideration of the Soknacki campaign.

I am not a business guy. In fact, you might even consider me hostile to the veneration of business as the building block of society. Or is that even a thing? Certainly, simply because someone has excelled in the business-y private sector in no way translates for me into an immediate assumption of possessing a capable hand for governance. creatingvalueIn fact, history throws up plenty of examples of just the opposite being true.

Government in no way operates like a business. Just as I’d imagine business in no way operates like a government. They serve different purposes and provide different needs. The skill sets necessary to function properly within each entity have to be distinct, complimentary perhaps, but not exact.

This does not mean the two should be adversarial. In fact, I’d argue there needs to be more intersection and interaction between the institutions of government and the private sector beyond players in either camp switching sides every now and then. Does that make any sense? Like I said, writing about business feels like I’m skating out on thin ice.

It is my belief that we have operated for too long under the business-friendly mantra of governments just needing to get out of the way and let business do its thing, unencumbered by red tape, regulation and onerous tax rates. We have taken for granted the contributions governments make in order to create business friendly conditions. Governments educate us. Governments endeavour to keep us healthy. betterservicelowercostGovernments pay for the infrastructure that eases the mobility of people and goods in such a way that business is given opportunities to flourish.

Does it always do any of this in the most efficient or best way possible? No. Nobody here’s saying government is perfect. Not even close. There should be constant vigilance in making sure government works to the optimum for the greatest number of people.

We cannot expect that to happen while starving it of its ability to do so.

That’s why taxes are not fundamentally evil. That’s why having the lowest taxes doesn’t automatically translate into the best business environment. Lower taxes will not inevitably lead to a city being more affordable, liveable or functional. Value isn’t determined solely by opting for the guaranteed bargain basement price.

Nobody makes even the most basic decisions based on one variable, do they? You don’t go to a restaurant just because it’s the cheapest, do you? Who buys only remainder bin books? Even the data plan for you phone isn’t determined purely on the price, is it?

So who moves to a city, as an individual or business, for the sole reason that it has the lowest taxes?attraction

Aren’t there a bundle of factors that figure into the calculation? How easy is it to get to where you need to go? How good are the schools? Are there fun things to do within close proximity? Is it, at the end of the day, a positive experience living and/or doing business in a particular city?

Taxes are but a part of that equation.

Or, in the words of David Soknacki, we must strive to be the location providing the highest value. Value, like taxes, shouldn’t be a dirty word.

In the 30 seconds he was given to inspire the city at the end of Tuesday’s Metro Morning, David Soknacki summed up his vision like this:

I want to reform City Hall where we’re going to be making decisions based on consensus and on facts, and make it representative of our voices and priorities. That in turn will enhance our prosperity, and that in turn will enhance our quality of life.

I’m always a little leery of those putting prosperity before the idea of quality of life. I get it. I’m not a complete idiot. You can’t build anything positive with only good intentions and rainbow hopes. Money makes the world go around.

But isn’t it also possible to strive for prosperity by improving our quality of life first? By any measure you take, Toronto is a rich city. Investing now in infrastructure and other fundamentals of the public realm will invariably enhance our quality of life, as Mr. Soknacki wants to do, and attract more people and businesses and investment here, all vital to enhancing our prosperity.

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A prosperity that isn’t just about having more money in our wallets. A richness more encompassing than adding up the dollars and cents. A value that goes beyond being respected as a taxpayer and puts as least as much emphasis on a way of life as it does a way of doing business.

— business friendly-ly submitted by Cityslikr

Speaking Truthfully

Much post-1st debate chatter yesterday (well, at least in the circles I run in), topics including: postmortemWho won? What the hell was that I just watched? Was that a hologram of Gord Martineau?

Perhaps there was no subject bigger than Mayor Ford’s liberal use of facts and figures. Yes, that will be the only time you can use the word ‘liberal’ in a sentence with Rob Ford unless it is followed by ‘hater’. He was free-wheeling and free-styling, tossing out numbers every which way, proving to everyone following along that he was Toronto’s greatest mayor ever, and without him, this city would be the hellish shithole it was prior to November 1st 2010.

This is nothing new. Unfortunately, the format of the CityNews debate was such that claims made by candidates couldn’t really be isolated and nailed down for further examination. It was just a whole lot of throwing stuff at the wall to see what stuck.

One that did was the mayor’s often heard boast of saving the city a billion dollars during his time in office. This is something that’s been, if not debunked, hotly contested. Matt Elliott took it on back last May. Daniel Dale wrestled with the figures again in November. factcheck1The city manager himself, Joe Pennachetti, seemed to put the matter to rest, raising a bureaucratic eyebrow at the number and suggesting, well, not quite.

But inexplicably, into the mix of yesterday’s discussion, the city’s CFO sent out a memo to councillors, essentially confirming Mayor Ford’s $1 billion assertion.
$972 million if you don’t count the $200 million or so in lost revenue savings from the repeal of the Vehicle Registration Tax. Yeah, so let’s call it a billion. The memo was the source the mayor used to back up the claim during his interview earlier today on Metro Morning.

In a hastily called press conference yesterday afternoon, the city manager tried to pull the reins back on the horse that had already left the barn. “They are not $1-billion of tax savings,” Mr. Pennachetti told the press. “If he calls it budget savings, he’s correct. If he calls it expenditure cuts only, that’s not correct.”factcheck

“Budgeting in the city is very complicated,” the city manager said.

Proving once more, in the words of Mark Twain, “A lie can travel half way around the world while the truth is putting on its shoes.”

The Fords go around banging the drum about their billion dollar savings, a billion dollars, a billion dollars, a billion dollars, which is clearly untrue, but to refute it means a more detailed analysis, some nuance. You say it was a billion dollars, Mr. Mayor, but here on line 22 of the CFO’s memo, under reduced capital financing, you have—ZZZZZZZZZZZZZZZZ!

It is the triumph of jingoistic, slogan-driven politics. Say something loud enough and often enough, something everybody can sing along to, and it becomes its own beast. This creature with legs that just cannot be killed.

I was mulling all this over yesterday afternoon when Councillor Shelley Carroll began tweeting out some of the savings that made up the mayor’s one billion dollars. texaschainsawmassacre$75 million cut from the TTC. ($80 million if you include WheelTrans.) Nearly $14 million in Children Services. Over $15 million for roads. $13 million in Employment Services.

Planning department, cut. Shelter, Support and Housing, cut. Long Term Care and Services, cut. The Intergrity Commissioner, cut. The Lobbyist Registrar, cut. Toronto Public Health, cut. Toronto Public Library, cut. Toronto Zoo, cut.

Cut, cut, cut.

So I’m thinking, what the hell, give the lying motherfucker his one billion dollars, immediately followed by, You guaranteed us no services cuts. What are you lying about? Saving taxpayers money or no services cuts? You can’t have both. It’s right here in the CFO’s memo.

Matt Galloway pursued that angle in his interview with the mayor, forcing Ford to stray into the weeds of weasel words. Not cuts, Matt. Efficiencies. Efficiencies aren’t cuts.factcheck4

Well, tell that to everybody waiting longer for their bus or crammed onto a rush hour subway. Drivers carefully navigating the roads to avoid potholes. Residents with flooded basements.

They’re not cuts. They’re efficiencies.

And this is where you can tie in Mayor Ford’s personal problems with his job performance. You lied about not smoking crack, Mr. Mayor. You lied about a reporter taking pictures of your children. So why should we believe you’re not lying about these numbers?

The mayor will then wave the memo around and accuse you of calling the CFO a liar. No, you respond, I believe the CFO when he says the TTC was cut by $75 million dollars. You, Mayor Ford, say you haven’t cut the TTC one dime. Are you lying again, Mr. Mayor? You have a track record of lying.

Liar, liar, liar.

It’s difficult. As grown-ups we don’t tend to go around calling people names even when those names are appropriate. factcheck2Think about it. When was the last time you stood up and called somebody a liar who wasn’t a family member or co-worker? Most of us were raised better than that. Normally, we politely disengage and change subjects.

But then again, how many of us have to deal with the likes of Mayor Ford and his brother, two men who lie as easily as they breathe? They count on others behaving reasonably and not pushing back hard. When someone does, they cry foul and start working the referee. It gives them the edge.

Treading softly and attempting to stay above the fray has not worked. There is little other recourse at this point other than resorting to the truth. The truth is our mayor is a liar. All he does is lie. Keep it simple and to the point.

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There you go again, Mr. Mayor, telling lies and taking us for fools.

— factually submitted by Cityslikr

Whose Tune Are We Dancing To?

Set aside the back and forth debate on any and all ramifications of the island airport expansion and possibility of jets flying in and out of there. reasonablepersonThis is not about that. I have opinions for sure. But that’s not what this is about.

Trying not to invoke the language of hyperbole associated with this issue, that’s always seemed to be a part of the discussion surrounding the island airport, I’m searching for more moderate words, less combative declarations and judgments. To state it fair-mindedly and even-handedly. It seems to me… blah, blah, blah Steve Paikin not Christopher Hume sounding.

So, here goes.

It seems to me that at the heart of the island expansion and Porter desire to fly jets out of it debate is nothing less than the hijacking by a small gaggle of special interests of our entire democratic system of governance.

Hmmm….cutloose

“The clock is ticking for Porter Airlines to get a decision on jets at Toronto’s island airport,” Vanessa Lu wrote in the Toronto Star last Friday, “because the airline must soon put down non-refundable deposits on its Bombardier CSeries order.”

How soon, you might ask?

“Porter was originally scheduled to make non-refundable payments on its conditional order for 12 of Bombardier’s new CSeries jets in December,” Lu answers, “but won an extension to April.”

April, you say. Like this April? The month that starts next week with, well, wouldn’t you know it, a city council meeting where this item will figure prominently on the agenda?

Why, one might wonder, is the city working to a private company’s timetable? Supporters will point to all the new jobs and wonderful boost to the economy a jet flying, expanded island airport would bring to the city. Unfortunately, those claims are as hard to pin down as most of the others. In his interview with Metro Morning this morning, mayoral candidate John Tory manyunansweredquestions(who assured host Matt Galloway and the CBC audience that he had read the staff report) said there were 45 questions he needed to have answered before he’d give the plan the go-ahead.

45 different unanswered questions!

None more important to my mind than the design of the extended runway that would be needed to accommodate the jets. A runway extension right smack dab in the harbour. How would it affect other users of the public space? Boaters, waterfront residents and visitors. How would the new extended runway and the takeoff and landing of the jets affect the water front development further east along the donlands?

Maybe not at all. Maybe we wouldn’t even notice. But how can we decide about these things with so many open-ended questions still to be answered?

What’s the rush?

Well, we know the rush. Porter has to start putting serious cash down on the table, non-refundable cash for its order placed on 12 jets under the assumption, I guess, the airport expansion was a mere formality. Seems there might’ve been some misjudgement of the situation. rushWhy is that the city’s problem?

Under questioning from members of the Executive Committee last night, Deputy City Manager John Livey was as upfront as a bureaucrat can be expressing his view why the city should simply defer the question until next year when a whole bunch of the unanswered questions, including the new proposed runway design, might be available. Don’t do it. “It would be a very big mistake.”

“I lose leverage, I believe, in the negotiations,” the deputy city manager told the committee. “It would be a very big mistake to do a conditional approval. I think you, as council, would regret having made that decision.”

Yet those pushing hardest for the conditional approval are some of the biggest self-proclaimed fiscal conservatives on city council including Mayor Ford. Looking after every single taxpayer dime, he tells us ad nauseum, but there he was, pushing a motion calling for a conditional approval now. Let’s do this thing. Get `er done!

How exactly is putting the city in a weaker negotiating position going forward in any way fiscally prudent or deemed to be minding the store? porterairYou give a conditional approval, Porter hands over money to Bombardier it can no longer get back, come the time when a decision needs to be made and you don’t like the answers you’ve been giving and turn it down, Porter cries foul! But you said yes!

They’re then out millions and millions of dollars. Who are they looking to make reparations? The city’s been down that road before, has had to uncross that bridge, so to speak.

On top of which, as Councillor Peter Milczyn (the lone dissenter on the Executive Committee from pressing forward with the airport discussion) said on Metro Morning earlier today, there could be as much as $300 million worth of infrastructure upgrades required around the airport terminal at Bathurst and Lakeshore intersection in order to accommodate the airport expansion. bugsbunnysquaredanceThe Toronto Port Authority has already asked senior levels of government for up to $100 million of that.

$100 million that could be spent elsewhere. $100 million the city would put toward more pressing infrastructure needs. $100 million to service Porter’s needs, not Toronto’s.

Why would any city councillor put the interests of one private business ahead of those of the city they were elected to represent? That’s what this debate should be about. The rest of it is just shiny baubles and misdirection, intended to deflect from the real and, quite frankly, disturbing reason we’re having this debate at all.

— curiously submitted by Cityslikr