Security Detail

With today’s release of the City of Toronto’s Ombudsman’s Report, An Investigation Into Toronto City Hall Security, ombudsmanwe’re sure to get another dose of noise from our Tales of the Mayor Behaving Badly tickle trunk. Just comes with the territory when you elect a drinker and drug abuser to public office. Messy shit happens.

And no question, messy shit happened, lots and lots of it.  Much of it reported earlier. Except I don’t remember hearing previously about security helping then mayor Rob Ford drive out of City Hall unnoticed while he was clearly under the influence. Aiding and abetting drunk driving, that is.

D’oh!

There I go, veering off onto the salacious detail trail. It’s so easy to get sidetracked. One could argue that, collectively, we got sidetracked for 4 years, caught up in the weeds and muck of scandal.

The thing to focus on in this Ombudsman’s report is not the instigator, the belligerent provocateur, but instead, how the system coped with a situation that the Ombudsman, Fiona Crean, referred to as ‘without precedent’. In short, it didn’t. Slightly less short, individual front line security officers were left to their own devices to deal with the unprecedented demands and overreach of the mayor’s office on them. forestforthetreesManagement, city management, did little to counter the belief that the mayor was the “head of the city” (339, page 58), so could not really be challenged by security.

In other words, individual security officers were hung out to dry by management, allowing the mayor to run roughshod over procedures and protocol. When management finally did respond, it was frequently too late and reactive. The mayor blew past all established boundaries, and in the process, redefined them.

Yeah, well. What are the chances of this city ever electing a crack smoking, drunken stupor falling mayor again, asked while regularly looking back over our shoulder, wondering if this is the thing that will re-ignite Ford Nation again. Fool me once, shame on you, etc., etc.

“It is behind us, the city’s moved on,” Public Works and Infrastructure Committee chair Jaye Robinson (and noted no friend of the Ombudsman’s office) responded when asked about the security report. Yes. Let us never speak of this again.

The thing is though, Ms. Crean and her staff have revealed not just specific structural flaws in how City Hall provides security but very basic, fundamental flaws, starting with, Who’s in charge here? nothingtoseehereNowhere in the City of Toronto Act, in the position of C.E.O. of the corporation of the City of Toronto or as head of city council, does it say a mayor can hijack City Hall security for his own personal use. The fact that, in this case, some security personal felt intimidated about reporting their interactions with the mayor out of fear of some sort of retaliation from him or his office (350, page 60), and when reports were written, they weren’t filed properly from the same reason, takes this far beyond this one mayor at this one moment in time.

Another mayor might look at this, see the matter of sheepish compliance in the face of the perceived power of the mayor’s office not only from the lower echelons of the public service but upper management itself, the very top of the city’s bureaucracy, and try to push the envelope in other, more troubling ways. Like say, I don’t know, procurement practices, for instance. The mayor lets it be known to the pertinent city department that he’s got an acquaintance with a business that would be perfect for job X. No pressure, you understand. Just a heads up from the “head of the city”. abuseofpowerHow about appointments to the various civic agencies, boards or committees? There’s this lovely lady, a good friend of a good friend. A great fit on the X board. Just some friendly advice from the “head of the city”.

Of course, we have rules against that sort of thing, just like there are rules about the role of security at City Hall. But if they are ignored, if those in charge of enforcing the rules, especially those sitting at the very top, look the other way, then those rules are meaningless, nothing but computer bytes and marks on a page. Rules made even less meaningful if, upon receiving a report detailing the flouting of those rules, our elected officials chose to undermine and attack the offices and staff empowered to investigate and report the abuse of those rules.

That’s why today’s report is important, why it can’t be simply put up on the shelf to collect dust, filed under just another episode of the Ford Follies. Mistakes were made, system failure detected. We need to reinforce the concept of just who exactly is the “head of the city”, underlining the fact that, no, no, it isn’t the mayor, any mayor.

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A Letter From Our Mayor (With Some Early Edits)

mayorrobford

Dear Friends (Folks, really. But I’m trying to be all mayor formal here.),

Over the last few days, we have heard a lot of talk about Toronto Community Housing. (Disregard everything you’ve heard. All of it was lies, political smear jobs and witch hunting.)

I am here today to ask people to put politics aside (Politics in its original meaning, meaning views of those who oppose or disagree with me. Look it up.) and look at what is best for both the staff, and the residents of Toronto Community Housing. (FORD MORE YEARS! FORD MORE YEARS!)

Four years ago, Toronto Community Housing was in a state of disarray – overspending, ineffective operations, and a culture of entitlement (David Miller. BOOGILY-BOOGILY!!) meant that the TCH didn’t work for the people it was supposed to serve.

fordnation

Over $90,000 spent on 2 Christmas parties, chocolates, manicures, and boat cruises, just to name a few items. (Please avert your eyes from the nearly $1.4 million increase in severance payouts since I became mayor over the previous 3 years. Nothing to see there.)

When I became Mayor I vowed to clean up this mess. (And build subways. And make no service cuts, guaranteed.)

We made some tough decisions that were necessary to get things working again. (Which totally explains why both the state of good repair backlog and waiting list for housing at the TCHC has increased during my time in office… No, wait. It doesn’t. Never mind. Delete! DELETE!)

Working with the Board a new CEO was hired and new senior management – with strong and clear mandates (Remember, folks. Having a mandate means doing whatever you want to do regardless of rules and regulations. Sometimes that even means kicking out old freeloaders who don’t pay their rent. There’s no ‘t’ or ‘c’ or ‘h’ in free lunch.) – to make Toronto Community Housing work for the people of Toronto.

evictoldpeople

Eugene Jones has done what was necessary to root out the people at TCH who were working in an environment of entitlement. (Burn, burn, BURN, BURN IT TO THE GROUND!!!!) He is bringing people on board who see the work that needs to be done, they are getting it done, and they are the right people for the job. (Team players. Team Ford players. God bless Ford Nation.)

Eugene Jones was brought to TCH to clean up a mess. (It’s messy, cleaning up messes. You can’t clean up a mess without creating a mess. Without a mess to clean up, you can’t clean up any messes.) It’s a simple as that folks. (Never ever think anything is complicated. It only leads to having to clean up messes.) Corruption (Completely different from cronyism. Corruption leads to messes. Cronyism cleans up messes.), waste, and poor service to tenants were major problems and Eugene was told to clean it up. He has done an excellent job in doing so. (Didn’t I tell you to ignore those increases in state of good repair backlogs and housing waiting list?)

texaschainsawmassacre

Tomorrow morning, the Board of Toronto Community Housing will meet to decide the future of Eugene Jones. The meeting starts at 8:00 AM at their head office, 931 Yonge St, just north of Yonge & Davenport. (8a.m. is a bit early for the hardest working mayor Toronto has ever had. I’ll be there in spirit, and even then, probably late.)

Come out and show support for a man whose key message has always been to Put The Tenants First. (Bet you didn’t know that, did you? Because I just made it up for this letter.) Show your support for Eugene Jones. (Never mind. Show your support for Eugene Jones by re-electing me this October so I can re-hire Eugene Jones. FORD MORE YEARS! FORD MORE YEARS! ME AND MR. JONES! ME AND MR. JONES! But I’m totally not playing politics with this.)

As always, please contact me at 416-397-FORD (3673) or email me at mayor_ford@toronto.ca if I can ever be of assistance to you. (And I’m desperately trying to replace that voters’ list I lost in one of my drunken stupors, probably.)

robfordbellicose

Yours truly,

Mayor Rob Ford

 

OFFICE OF THE MAYOR

Mayor Ford’s Four Priorities:

1 Customer Service Excellence (Through Creating A Culture Of Fear)

2 Transparent & Accountable Government (The Ombudsman Has To Go)

3 Reduced Cost and Size of Government (See Point 1. It’s Just Basic Math)

4 Transportation City (Subways, Subways, Subways)

Rules Are For Others

Let’s suppose for a moment that the Toronto Community Housing Corporation is a big steaming pile of a mess. fierybuildingsThere is evidence to support such a supposition. Hundreds of millions of dollars in state of good repair needed. An impossibly long waiting list of prospective tenants. Tales of cockroaches, bed bugs and fire inducing hoarding.

Let’s also suppose that the fault for all this lies solely with TCHC management. The rot starts at the head, it is said. There is less evidence to support such an assumption but go with me on this for a bit. There were all those chocolates a few years ago. Spa retreats. Yaddie, yaddie.

Something stinks here. Something’s broken. All the king’s men and all the king’s horses…

So obviously, what the TCHC needs is a good shake-up. An ol’ fashion ass-kickin’. Names will be taken later but right now, all bets are off. These HR rules and regulations are what got us into this pickle in the first place, creating a cushy culture of complacency and cosy comfort. Time to bring the pain. Hello, culture of fear.

We don’t need no stinkin’ badges!yosemitesam

Terminate with extreme prejudice.

Even if we’d arrived at such a situation, even if such measures of disregard for protocol and standard operating procedure that the Ombudsman uncovered under TCHC CEO Gene Jones were effective outside of the movies or a flagging sports franchise (and listening to the interview with Schulich School of Business professor Alan Middleton on Metro Morning, it seems highly dubious they are), even if you adhere to some variation of the ends justifying means, what exactly were the ends? Surely Mr. Jones and other members of the TCHC board had a plan, an and then what. We shake this shit up and then..?

If there was some kind of strategy, some method to the madness, to the culture of fear, it hasn’t seemed to have surfaced. The logical follow up to the untendered hirings and firings without cause has yet to make itself evident. shakeitupWe await the appearance of the omelette after the breaking of all those eggs.

Order needs to be restored. Otherwise this just seems like summary executions for the sake of giving the appearance of something being done. Filling the depleted ranks with loyalists and call it The New Team, Under New Management. Fine. So, now what?

Besides, if such a purge was necessary to get the TCHC house in order, as they say, why ignore the rules that were in place to do it? If you have to fire people without cause, maybe you should take a moment to think about it first. Just because is another way of saying without cause. Just because is a pretty flimsy foundation. It’s awfully close to just because I can.

Unless Gene Jones can stand up to public scrutiny and explain why he did what he did since taking over the TCHC, citybuildingand what exactly his plans are going forward because of the course of action he has taken, this simply smacks of petty tyrant shit. A man with no plan except to show up, terrorize the staff into submission, surround himself with loyalists he doesn’t even have the confidence in to subject them to normal hiring practices. Because… well, because… that’s what he was hired to do.

If Gene Jones has no plan other than to wreak havoc on the TCHC, it is simply the sad reflection of the man who remains in his corner, defiantly. Let’s face it. Mayor Rob Ford’s approach to governance is no more extensive or involved than just that. Wreak havoc. Instill a culture of fear and intimidation. Surround himself with friends, allies and toadies to help him out in his righteous indignation with government. The Ford way.

The mayor’s never made much pretense in his attitude toward social housing and City Hall’s involvement in it. Privatize. Sell it off. Vouchers for tenants to contend out there in the free market. Governtexaschainsawmassacrement shouldn’t be in the business of…

You’ve heard that song and dance before.

I imagine in Mayor Ford’s eyes, Gene Jones did absolutely nothing wrong. He’s a doer not a talker. He gets things done, shakes it up a little. And if there’s a mess left behind, it’s hardly the fault of Gene Jones. It’s just further proof that anything government gets involved in just turns to shit. That’s what governments do best. Gene Jones, not unlike the mayor, is simply another victim to the ruinous presence of government in our lives.

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