That’d Be What Uber Do

I vowed not to write about Uber or cabs or taxi reform ever again. I did. Because I just don’t care. vowofsilenceI can’t muster the interest or… the energy to even finish that sentence.

But then something happened yesterday at city council which presented me with a situation I never thought I’d find myself writing. Rob Ford, Councillor Rob Ford, I’m writing, still donning his Sopranos track suit for whatever reason, stood up to ask questions of Mayor Tory, and the councillor – are you ready? – actually made sense.

Paraphrasing here, the councillor riddled the mayor this.

Does an Uber car and a taxi do the “exact same job”?

To which Mayor Tory responded: “You know full well that is a complicated question.”

To which I thought: Is it? Is it really that complicated a question?

The mayor did later admit that, yes, an Uber car and cab both provide a service of picking customers up, dropping them off where they want to go and charging for that service. How they go about delivering that service is different but it is basically the same service. yesornoThat’s really the crux of this debate.

No doubt this is pure bullshit politics on Councillor Ford’s part. Ideologically speaking, he should be an Uber champion. Down with regulation! Slash the red tape! The customer is always right! Let the market, the FREE market, decide!

But since Mayor Tory has displayed a certain friendliness to the corporation, the councillor must stand against it. You can never agree with an adversary unless it’s on your terms, unless it’s them agreeing with you. That’s just how you play politics according to the Ford doctrine.

The fact is, by every measure immediately apparent to me, Uber is a livery company, “A business that offers vehicles, such as automobiles or boats, for hire.” How you go about summoning someone to come and whisk you away to your destination, whether it’s a concierge whistle, a street corner hail, a telephone call or smartphone app, doesn’t alter the kind of business you’re doing. A livery business. A business that offers vehicles, such as automobiles or boats, for hire.

Councillor Rob Ford was right. Uber and the cab companies do the “exact same job”. liveryDoes Uber do the job better? Hundreds of thousands of Uber allies will zealously tell you it does. Is the taxi industry in this town monopolistic and in desperate need of reform? Again, hundreds of thousands of Uber allies (and general all-round not-fans of the industry) will zealously tell you, yes. Yes, it does.

I’ve got no opinion either way on that. Like I said, I can’t find two fucks to rub together to flint a spark of interest about it. That we’re spending so much time on an issue that is of such importance to people who apparently can’t make their way around this city without paying someone to chauffeur them is galling. Our sense of civics has shrunken to little more than Can I Get This Cheaper and I Want It To Be More Convenient. For me.

All politics is personal, as they say.

Whatever.

But this is what Uber does. The corporation imposes itself, city by city, sucking up all the political oxygen. With heavy lobbyist clout, it becomes important, vital, a mayor’s key item.

It’s anything but. Uber’s just another livery business, picking people up, dropping people off, charging a fee to do it. shhhhThe model may be different, it may be better. It still does the “exact same thing” any other taxi business does. Rob Ford was right.

So do the rest of us a favour and at least own it. Stop pretending it’s about anything other than that. Technology changes everything. The “sharing” economy. The 21st-century. The future! Progress!

And can we please start talking about something else now?*

 

(*Apparently not. Actual regulation of Uber, and Uber-like services won’t be put on the table now by city staff until early next year. Much more waste of time, energy and breath to come.)

— unenthusiastically submitted by Cityslikr

Technocons

So, a national newspaper columnist, libertarian and city councillor walk into a bar…

(This is going to be the biggest subtweet ever, written in blog form.)

I was following along with a Twitter exchange a couple days ago on the subject of Uber. lurkingI know, I know. More fucking cab talk, am I right? We addressed the topic last week, believing that to be the end of it from our angle of interest. But this discussion revealed some deeper ideological underpinnings to the role of technology and governance.

Stemming, I think, from an article Councillor Gord Perks wrote for the Globe and Mail, Eight reasons why Toronto should push back at Uber – note ‘push back’ not ‘ban’ or ‘rid itself of’ – the Twitter discussion developed into a critique and defense of regulation and the role government has to play in the face of new technology and innovation. For some, it seems, smart phones and the interwebz will save us from government tyranny, allowing us to go about our daily business of hailing cabs, unfettered. Who needs official oversight when you have crowd sourcing?

An old hand with all this new technology stuff, I used the Google to see if anyone had coined the phrase ‘technocon’ yet. givemelibertyApparently not, although I’m willing to accept the possibility I didn’t actually exhaust the search. Technocon is the ideal word, I believe, to attach to conservative leaning, utopian futurists who are banking on technology to eventually reduce government down to the small size they’ve always dreamed of.

I mean, seriously. If God had had a morality app, the 10 Commandments would never have been imposed on us. Users, working it out for themselves.

Such technological fetishism mirrors the kind of perfection these conservative types assign to the workings of the free market. An actual free free market. That flawless element of nature which dwells in harmony with the cosmos until touched by the damn, dirty paws of defective human meddling. Technology, like that of Uber, diminishes the need for such artificial interference in the natural process of commercial transactions. It puts the ‘free’ back into the free market.

Evidently, as consumers, our judgement is impeccable if not infallible. The customer is always right, right? Therefore, what do we need of regulation and oversight?

Technocons put pretty heavy stock in the savvy and good sense of consumers. A taxi service delivers a bad driver? Customer reviews will collectively speak and punish the miscreant, forcing both the company and driver to do better. It’s called self-regulation and user oversight. That’s never steered us wrong before. thefuture1Hell. It’s been hard at work, keeping Uber on the straight and narrow. I mean, if cheaper fares and superior convenience are really the only things that matter.

Unleashing the wisdom of the crowds, we’re told.

But then I think, don’t we already have that? A little something we call democracy. We elect people to enact laws and regulations to strike a balance between competing and various interests. It most definitely isn’t perfect. It needs constant tweaking and adjustments. Updates are always in order.

One single technological innovation doesn’t change that. Certainly a taxi app, of all things, shouldn’t be heralded as ground zero for a transformative change in governance structure. It’s new and may force adaptation by the cab industry. That doesn’t earn it space to simply disregard what’s in place, to thumb its nose at established practices. At least not without expecting, how did Councillor Perks put it? Push back.

The councillor was berated during the Twitter exchange for not being able to think outside of the old paradigm. Uber, Uber technology, he was told, changes everything, everything. Elivinginacave1verything you thought was necessary, all that old, tired ways of going about governing needed to be tossed onto the trash bin of history. To deny Uber was to deny the future. A future that looked to be a whole lot more conservative, small government leaning. Just like technocons like it.

We need to be leery of such stark, simple binary alternatives. It’s either this or it’s that, nothing in between. You’re with Uber, new technology and innovation, progress and the future or you’re standing in the mud, like a stick, stuck in the past, hiding behind the skirts of the nanny state, waiting on the corner, you’re hand in the air, hoping for a cab that’ll never come and if it does, it’ll stink of incense and the driver will ask you for directions to the place it is you want to go.

— warily submitted by Cityslikr